A ticket fee is added to most tickets at check out. The Music Hall strives to keep ticket fees well below the prices of other ticket providers. Fees are collected to cover the cost of maintaining and staffing the box office. Shipping via US Mail adds a per order fee, but free delivery is available via Print@Home tickets or will-call. Currently, the per ticket fee for most events is $3, US Mail delivery is $2.50/order. In 2014, we added a Restoration Fee which rasies money specifically designated for the maintenance and upkeep of out landmark theater.
Child/senior discounts are available at select performances. Select the seats, add them to your cart, and then apply the discount by clicking “Apply Discount” (see example below). Please note that discounted tickets may need to be picked up at the theater to verify eligibility.
Every individual, regardless of age, must have a ticket to attend an event at The Music Hall. We generally recommend parents not to bring children under the age of 3 to the theater, unless otherwise noted in the performance description.
The Music Hall was built in 1885 and presents many challenges in terms of meeting today’s accessibility requirements.
Addressing the accessibility shortcomings of the theater and the backstage area as soon as possible. Below is a brief description of where we are today. If you have any questions or suggestions, please contact the Box Office: firstname.lastname@example.org or (914) 631-3390, ext 100.
BUYING TICKETS: For patrons in wheelchairs, there are seats reserved for all shows on the left side of ORCHESTRA LEFT. Please call (914)-631-3390 ext 100 to reserve these seats. NEW: As of 2012 some accessible seating will be possible to purchase online. The theater reserves the right to cancel any fraudulent reservation of these seats by non-disabled patrons.
PARKING: There is a reserved parking space on Main Street for vehicles with disabled drivers. It is located the next block down from The Music Hall, in front the restaurant “A Taste Of China.” The Music Hall does not have any parking for patrons.
ENTERING: There are no stairs leading in to the main Orchestra Level of the theater. The entrance is a downhill slope. The sloping angle is steeper than an ADA-ramp, so if you are in a wheelchair, you may need some assistance going up or down. There are no elevators, so the balcony level is not wheelchair-accessible and may be difficult to access for anyone not comfortable climbing stairs.
RESTROOMS: There is a uni-sex accessible restroom located on the Orchestra level next to the Ladies’ Room entrance.
BACKSTAGE: Dressing Rooms can be accessed by wheelchair with some effort. Restrooms are small, but there are no stairs. There is a short staircase leading up to the stage level. The stage is slightly raked.
Tickets to Music Hall performances make a great gift. Gift Certificates are available for purchase in denominations of $50 and do not expire. Call 914-631-3390, ext. 100 or email the box office to order a gift certificate.
Brokers & Scalpers
Most tickets to Music Hall events are sold from the theater’s website (www.tarrytownmusichall.org), box office agent (TicketForce, 877-840-0457), or physical box office (13 Main Street). If you purchase tickets from an outside ticket broker, you are likely to pay a much higher price than you need to. Ticket brokers may make it appear that they have “special access” to the best seats, but all they do is purchase tickets from our box office and resell them to you at markup. Even when a ticket broker is operating within the law, you still pay much more than you need to and not one cent of the mark up goes to the artist or the theater. We will also not have a record of your purchase and will not be able to reach you if there are any changes to the performance. In addition, there is the risk of counterfeit or invalid tickets. Patrons with invalid tickets will not be allowed entry and may even face legal action.Invalid tickets will not be returned or exchanged by The Music Hall.
A few exceptions: tickets for daytime school shows are generally sold directly from the performing companies as group sales. We also occasionally allow a small number of tickets to be sold through ticket agents affiliated with visiting artists, so called “fan sales”.
All sales are final. Tickets will not be replaced, refunded, or exchanged. If the Music Hall cancels or postpones a performance, a full refund of the printed ticket price as well as incurred fees will be issued to the ticket buyer.
Inclement Weather – No refunds due to inclement weather will be issued unless the Music Hall cancels the entire performance. For updated status on the day of the show, patrons may visit www.tarrytownmusichall.org or call 914-631-3390 for a recorded message.
Tickets As Donations
As a nonprofit organization, the Music Hall accepts unused tickets as donations. Please return your tickets to the box office at least one hour before the performance. If the tickets are resold by the Music Hall, the theater will acknowledge your donation with a receipt for tax purposes.
Late seating will be done at the discretion of the House Management. Frequently, the show’s touring management or performers require latecomers to be seated at a specific break in the performance and at the rear of the theater.
Cameras & Recording Devices
Actors’ Equity Association, The American Federation of Musicians, and Federal law prohibit the use of cameras and recording devices at any performance, unless otherwise stated.
If you have any questions about these policies or regarding the box office in general, please email us