Music Hall Ticket Policies

Every individual, regardless of age, must have a ticket to attend an event at The Music Hall. We generally recommend parents not to bring children under the age of 3 to the theater, unless otherwise noted in the performance description.

FEES: The Music Hall strives to include patron fees upfront for tickets ordered through it's box office system. For most events, patrons will pay the advertised price without any added charges. For a variety of reasons this is not possible for all shows, for which a per ticket fee will be added on at checkout. There is also an additional charge for delivery by mail, but no-cost alternatives are available.

PLEASE CHECK YOUR TICKETS CAREFULLY FOR THE CORRECT DATE, TIME & SEAT LOCATION. The Music Hall is not responsible for errors not reported within 48 hours of receipt.

LATE SEATING will be done at the discretion of the House Management. Frequently, the show's touring management or performers instruct latecomers be seated at a specific break in the performance and in the rear of the theatre.

NO REFUND OR EXCHANGES: The only time a refund will be offered is when a performance has been cancelled.

INCLEMENT WEATHER: If a performance takes place, despite adverse weather conditions, The Music Hall will not issue refunds or exchanges to patrons who do not attend.

If you have any questions about these policies or regarding the box office in general, please email us